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Generally Asked Questions

I never got my order, what to do?

For any questions or assistance regarding your order or our services, please reach out to our Customer Service team through any of the following channels. Our customer experience team is available from Monday to Saturday, 10 AM to 5 PM.

WhatsApp/Call: +971 50 532 3122

E-mail: customer-care@gamineuae.com

Instagram: @gamineuae

We look forward to assisting you and ensuring a smooth and pleasant shopping experience with Gamine.

How do i take care of my clothes?

Please follow fabric care instructions found on products pages and tags.

Returns & Refunds

What is your return policy?

Returns are available and must be made within 3 days of delivery.

You will receive your refund as a store voucher.

Can I exchange an item?

We unfortunately currently do not offer exchanges.
However, you can return your products and make a new order.

We look forward to assisting you and ensuring a smooth and pleasant shopping experience with Gamine.

WhatsApp/Call: +971 50 532 3122

E-mail: customer-care@gamineuae.com

Instagram: @gamineuae

Shipping & Delivery

How long will it take to receive my order?

Orders placed before 2 pm typically arrive the next day before 10pm. We’re doing our best to deliver it promptly for you. ⏳

How to track my order?
Quiqup Tracking
Do you ship internationally?

Unfortunately, we currently do not offer international shipping. However, it is a possibility we may consider in the near future . ✈️

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